Clinic Assistant - Patient Support & Administrative Role

Join O2 Klinik as a Clinic Assistant in the vibrant heart of Denpasar, Bali! This is your opportunity to play a pivotal role in delivering exceptional patient care while ensuring smooth clinic operations. As the first point of contact for patients, you'll be the friendly face of our clinic, providing a warm and welcoming environment. O2 Klinik is a leading healthcare provider in Bali, known for its commitment to quality and patient satisfaction. In this role, you'll be part of a dynamic team dedicated to making a difference in the lives of our patients.

As a Clinic Assistant, your daily tasks will include patient registration, scheduling appointments, and managing patient records using our in-house software, ClinicPro. You'll assist in preparing patients for their medical procedures, ensuring they feel comfortable and informed throughout their visit. Your administrative duties will involve coordinating with doctors, nurses, and other staff to ensure seamless operations. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing excellent patient care.

📋 Tanggung Jawab Pekerjaan

• Register and manage patient records using ClinicPro software.
• Schedule and confirm patient appointments, ensuring efficient use of clinic resources.
• Assist in preparing patients for medical procedures, providing clear instructions and answering any questions.
• Coordinate with doctors, nurses, and other staff to ensure smooth clinic operations.
• Handle patient inquiries and provide information about clinic services and policies.
• Assist in maintaining a clean and organized clinic environment.
• Support the clinic's administrative tasks, including data entry and record-keeping.
• Promote a welcoming and professional environment for patients and staff alike.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar administrative or support role in a healthcare setting.
• Strong communication and interpersonal skills, with the ability to interact professionally with patients, doctors, and staff.
• Familiarity with basic medical terminology and procedures.
• Proficient in using office software such as Microsoft Office (Word, Excel, Outlook).
• Ability to work well in a team and under pressure in a fast-paced environment.
• Attention to detail and organizational skills.
• Bachelor's degree in a related field (e.g., Health Administration, Business Administration) is a plus.
• Fluency in both Indonesian and English is a strong asset.

🛠️ Keahlian

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